Mr and Mrs A, Dartford

We had decided we really needed to replace our bay windows in a way that would protect the original leaded light glass and the integrity of the period property, we had heard about accoya wood, researched it and then did a google search for Joinery Kent Accoya- Joinery For All Seasons was I think the first site that appeared.

Joinery For All Seasons replaced the windows in our bays on the ground floor and first floor and also replaced the back door in the kitchen. The back door was a straightforward replacement for a more solid, better fitting, secure door, also in accoya wood. The original window joinery was rotting in places, the windows were draughty and single glazed and the lead in the beautiful original coloured leaded lights (8 in total) was very soft and we had water ingress through some gaps – it was simply too cold to continue like this. We had put off for many years as we didn’t want upvc and we didn’t want replica coloured leaded lights. We were incredibly nervous about doing this, but we had initial confidence in Joinery For All Seasons from information on the website, photos of other projects with leaded lights, invitations to visit the factory, speak to previous customers and then from Daryl when he came to consider the work and provide a quote.

We had arranged a factory visit however this was not possible due to lockdown; we did however arrange a video call so that we could both meet Daryl, we learned a little more about the family business and the steps that would be involved in removing our leaded lights for them to be repaired and restored and then set between 2 panes of glass to be installed in the new joinery frames for the windows. We were assured the process would result in a major improvement to both the look and of course to the warmth in the rooms. We were very impressed to know that the installation would be followed up with decorators to ensure finishing restored the plaster and paintwork surrounds to a high standard.

The service was fantastic, no matter how many questions I asked, and I asked a lot, Natalie’s responses were always speedy, informed and reassuring. Of course the installation was delayed due to lockdown, but when it did happen Fred and Joe were amazingly friendly and efficient, hardworking and polite, and we were all able to maintain safe distancing and other hygiene standards as the work progressed. Mick who followed up with finishing and repainting where necessary was equally polite and helpful and did an amazing job. We are delighted with the results, exacting details of the profiles of the original frames and surrounds were taken and the results are stunningly similar to the original. I was always concerned about losing the beautiful effects and changing light of the texture of the coloured glass once it was set between smooth new glass, however in the daylight from the inside, which is after all where we mainly admire it from, this is still very much visible.

Our family and friends have commented mot positively, mainly saying that if they didn’t know it had been done they wouldn’t have noticed and whilst it is clearly fabulous new wood and most definitely a massive improvement, not to say so much warmer and definitely weatherproof, it is a credit to Joinery For All Seasons that they have maintained the integrity of this Edwardian property.

Our overall experience was overwhelmingly positive with high quality workmanship and excellent customer care from beginning to end; we felt that Joinery For All Seasons cared about the quality of all aspects of the project just as much as we did, they kept us at the heart of it throughout, no corners were cut, the fitting was faultless and the end result including the finishing decoration is perfect.

”We would wholeheartedly recommend Joinery For All Seasons, they are a 5 star business.”